Effective Date: 01/SEP/2025

At KiaChahiye.com, customer satisfaction is our top priority. This Return & Refund Policy governs the terms under which a product may be returned or refunded.

1. Eligibility for Returns

• Returns are accepted only in the event of defective, damaged, or incorrect items delivered.
• The return request must be submitted within 7 calendar days of receiving the product.
• Products must be unused, in their original packaging, and accompanied by proof of purchase.

2. Non-Returnable Items

The following items are non-returnable and non-refundable:

• Personal care products.
• Customized or personalized items.
• Discounted or clearance sale products.

3. Refund Procedure

• Once the returned product is inspected and approved, a refund or replacement will be issued.
• Refunds will be processed within 7–10 business days through the original payment method or store credit.
• KiaChahiye.com reserves the right to refuse returns that do not meet the above criteria.